Call Us
Agents are available to assist you. Select a department so we can best serve you.
General Questions: General Questions: 888-530-3626
Report Credit Card Lost/Stolen: Report Credit Card Lost/Stolen: 800-444-6938
General Banking Questions: General Banking Questions: 877-370-3707
Report Debit Card Lost/Stolen: Report Debit Card Lost/Stolen: 877-370-3707
Request Cardmember Agreement: Request Cardmember Agreement: 888-530-3626
Fax Correspondence: Fax Correspondence: 402-938-5325
Hearing Impaired: Hearing Impaired: 855-827-9660
User ID/Password Assistance: User ID/Password Assistance: 877-370-3707
Frequently Asked Questions
What's my routing number?
FNBO Direct routing number: 104000016
I forgot my User ID/Password. How do I log in to my account?
Click here and fill out your information on our Secure Password Reset page.
How do I activate my new card?
1. Click here to log in to your full site account
2. Select "Activate Card" from the link on the left side of the page
How do I setup or change my PIN?
1. Click here to log in to your full site account
2. Click the "Services" tab on the top navigation tabs
3. On the left side navigation, click "+Credit Cards Account Services" to update a Credit Card PIN or "+Deposit Account Services" to update a Debit Card PIN
4. Click "PIN Request"
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