Call Us

Agents are available to assist you. Select a customer service department so we can best serve you.

General Banking

General Banking Questions: 877-370-3707

Report Debit Card Lost/Stolen: 877-370-3707

Accessibility & Technology

Hearing Impaired: We accept calls made through relay services (dial 711)

User ID/Password Assistance: 877-370-3707

Frequently Asked Questions

What's my routing number?
FNBO Direct routing number: 104000016

I forgot my User ID/Password. How do I log in to my account?
Click here and fill out your information on our Secure Password Reset page.

Not seeing what you need? Visit our Help Center.

Other ways to get in touch

Send a Secure Email

Log in to your account and send a secure email using the Secure Message Center.

Send Mail

FNBO Direct
P.O. Box 3707
Omaha, NE 68103-0707