Call Us

Agents are available to assist you. Select a customer service department so we can best serve you.

General Banking

General Banking Questions: 877-370-3707

Report Debit Card Lost/Stolen: 877-370-3707

Calling from Outside the United States

Call Collect: 402-346-1553

Accessibility & Technology

Hearing Impaired: We accept calls made through relay services (dial 711)

User ID/Password Assistance: 877-370-3707

Send Mail

FNBO Direct
P.O. Box 3707
Omaha, NE 68103-0707

Frequently Asked Questions

What's my routing number?
FNBO Direct routing number: 104000016

I forgot my User ID/Password. How do I log in to my account?
Click here and fill out your information on our Secure Password Reset page.

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